Hinduja Global Solutions

HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd, today announced a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services. The partnership furthers the shared mission of helping the most admired brands worldwide deliver frictionless CX with solutions to improve customer engagement, drive deeper brand loyalty, optimize operations, reduce costs and increase revenue.

The Khoros platform, which features digital solutions for contact centers (messaging, chatbots, modern chat), community management, and social media management, expands HGS Digital’s end-to-end digital CX and cognitive contact center services to support digital transformation of the brand.

HGS Digital and Khoros announces partnership dedicated to transforming customer experience